Effective Date: May 14, 2025
C.S. Osborne & Co. (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website at https://csosborneupholsterytools.com and interact with our tools, services, and customer support.
1. Information We Collect
We may collect:
- Personal Information: Name, email, billing and shipping address, phone number, and payment details during order placement or account creation.
- Technical Information: IP address, browser type, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We may use your data to:
- Process orders and provide shipping and customer service
- Send updates, confirmations, or responses to inquiries
- Maintain and improve website functionality
- Comply with legal requirements
3. Sharing Information
We do not sell or rent personal data. We may share information with:
- Payment processors and shipping partners (e.g., FedEx)
- Technical providers for secure hosting and analytics
- Governmental or legal bodies if legally required
4. Cookies
Our website uses cookies for analytics and site functionality. You can adjust your browser settings to disable cookies if desired.
5. Data Security
We employ reasonable safeguards to protect your personal data against unauthorized access, disclosure, or misuse.
6. Access & Control
- You may request access to your personal information or request changes/deletions by contacting us at info@csosborneupholsterytools.com.
- If you no longer wish to receive our communications, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any of our emails.
7. Updates
This Privacy Policy may be updated periodically. Please refer to the posted effective date for the most recent version.